Electronics and Radio Communication

Clients that require components from a single radio through to a fully integrated countrywide system and the associated peripheral equipment that is required to support large and small system designs.
 
The electronics and communications division caters for clients that require components from a single radio through to a fully integrated countrywide system and the associated peripheral equipment that is required to support large and small system designs.
 
DHAMAC, in line with the current client and partner associations, has expanded its activities to include a wider portfolio in the electronics and communications business. The services and products being offered are selected for clients that require end-to-end solutions that are designed to meet individual customer requirements.
 
  Professional Services:
  • Technology Support
  • Solutions Engineering
  • Installation & Maintenance
  • Infrastructure Redeployment
  • Maintenance Contracts

Technology Support 

The selection of technology suppliers and manufacturers is undertaken to allow for multivendor participation, which allows for greater customer scope to use product of choice.

 
Product support is not limited to and includes a selection of the following brand names:
  • Etherstack – P25, Tetra, DMR and LTE infrastructure and Custom solutions.
  • Motorola – P25, Tetra, DMR and LTE infrastructure and Subscribers.
  • iCom – Subscribers and Trunking infrastructure.
  • Kenwood – Subscribers and Trunking infrastructure
  • RFI – Combining and Antenna solutions.
  • db Spectra – Combining and Antenna solutions.
  • GME – Subscribers.
  • American Power Systems – DC/AC fixed and vehicular power solutions.
  • La Marche – Expandable Uninterrupted Power solutions.
  • Mean Well – Expandable Uninterrupted Power solutions.
  • Redline – Mobile and Static backhaul solutions, and private LTE infrastructure and Subscribers.
  • Boxchip – Integrated LTE/4G DMR Smartphone devices.
  • Bittium – Tough Smartphone devices and Secure network solutions.
  • Belfone – DMR infrastructure and Subscribers.
  • Silvus Technologies – Mesh,Ad Hoc and MANET networks.
  • Persistent Systems – Mesh,Ad Hoc and MANET networks.
  • MH Tec – Mesh,Ad Hoc and MANET networks.
 
Solutions Engineering
The Dhamac radio communications team has over thirty years of customer interfacing experience, which allows for superior support in understanding customer requirements. This has a flow down effect when undertaking project activities, whether a single radio or a rollout of a countrywide network.
 
  • Subscriber support and Consultancy.
  • Digital conventional solutions
  • Digital Trunking Single site, Multiple Wide area sites and Simulcast sites.
  • Interoperability Solutions.
  • LTE solutions.
  • Wi-Fi solutions.
  • Backhaul solutions.
  • UPS and Backup solutions.
  • Mesh, Ad Hoc and MANET solutions
 
Installation & Maintenance
Analyzing of work statements or orders and in the implementation of the modules and activities, as directed or as defined in a Statement of Work (SoW). Customer issue support and availability to identify solutions, including suggested technique improvements in line with current technology advancements.
 
Maintenance Contracts
Customization of maintenance agreements to suit individual customer requirements and durations.
 
The following support programs are selectable options to our extended agreements:
  • New sale and buyback options.
  • Annual warranty extensions.
  • Inclusion of existing customer peripheral equipment and/or devices.
  • Imbedded engineering services and support (Customer dedicated engineers).
  • 24-hour telephonic customer support and follow-up.